Ube Journal
A little help.
For your words, your photos, and a safe copy of both.
Ube Journal Support
Save an export outside the app before changing devices, deleting the app, or importing a file that may update existing entries.
01 Save & restore
How do I save a copy of my journal?
- Open the menu at the top right of the timeline.
- Choose Export JSON.
- Save the file to a safe location in Files, outside the app.
The export includes your writing, dates, pinned entries, and attached images. It is readable JSON without a separate password, so keep it private.
How do I restore or import a journal?
In the timeline menu, choose Import JSON and select a Ube Journal export or a compatible Timecrumbs export.
Entries with new IDs are added. Matching IDs are updated with the file’s contents, including text and images. Save an export first if you want to keep the current version.
Archived Timecrumbs events are excluded. Malformed files are rejected rather than partially imported; entries with more than 20 images must be corrected before import.
How do automatic backups work?
The app attempts a local backup on launch and when it moves to the background. Launch backups have a minimum interval of 15 minutes. Up to 20 dated copies and a latest copy are kept inside the app’s private storage.
There is no in-app backup browser in this version. These backups are removed when you delete the app and do not protect against losing your device. Export JSON is the way to make a copy you can access and restore yourself.
02 Photos & camera
How do I attach photos?
Use the attachment button to choose photos from your photo library. Each entry supports up to 20 images. The app uses the system photo picker and does not request access to your entire library.
You can also choose Camera from the quick-entry composer’s attachment menu to take a picture and add it to a new entry.
Why isn’t the camera available?
If you previously denied camera access, open your device’s Settings, find Ube Journal under Apps, and enable Camera access if available. Device restrictions may also limit camera access.
You can continue writing and use Photo Library without camera permission.
03 Privacy & your data
Do I need an account or an internet connection?
No. Journaling works without an account or an internet connection. Ube Journal has no advertising, tracking, or analytics SDKs.
Read the privacy policy for details about photos, exports, and local backups.
Does my journal sync between devices?
This version does not provide cross-device sync. You can move a journal by exporting on one device and importing the file on another.
Saving an export to iCloud Drive, or including app data in an Apple device backup, is separate from automatic journal sync.
What happens if I delete the app or an entry?
Deleting the app removes its local journal and automatic local backups. Export a copy first if you want to keep your journal. Exported files and Apple device backups must be managed separately.
Deleted entries may remain in older local backups until those backups rotate out or the app is deleted. The developer does not have a server copy of your journal and cannot recover it for you.
04 Get in touch
Found a bug, have a question, or want to suggest something? Support is available by email only. Get in touch with Xiao Hu at ube@jasonhu.me.
A little context helps:
- The app version and build shown in About.
- Your device model and iOS or iPadOS version.
- What you expected, what happened, and the steps to reproduce it.
Please leave out private journal entries, exports, and photos. If a screenshot helps, hide any personal content first.
For information about data handling, see the privacy policy’s support section.